“Sterland has the industry knowledge, so they are able to tailor the program to our business. As well as this we had the advantage that the product was already adapted specifically to suit the building industry.
What the sales team committed to, they actually backed up. When you sell a program you don’t always fully understand the intricacies of the business and the time it may take. I believe there were some things that were underestimated in terms of the difficulty to deliver, but that didn’t actually stop them delivering. They committed to what had been agreed to and worked it out from their end.”